Refunds and Returns

All orders are fully cancelable as long as the cancel request is received within 48 hours of the time the order is placed. After that, in most cases cancellations will not be accepted. There's a good reason for this policy.

All orders are pre-paid to the publishers and processed promptly so as to ensure that the subscription begins as quickly as possible. MagazineCity differs from other online subscription services in that we never offer free trials or come ons. We negotiate with publishers for the lowest rates available by pledging that we will only process legitimate, pre-paid orders from consumers who are sure of what they want when placing orders. This saves time and money for all parties. It seems to work well. Unlike some of our competitors who cancel as much as 50% of all the orders they process, fewer than 1/10th of 1% of all MagazineCity customers have requested refunds or cancellation since our online launch in 1998.

We do recognize that special situations may arise when a magazine ceases publication or editorial content changes. In such events, please contact us at 800-787-1414 weekdays between 9 am and 6 pm Eastern time, or visit our Online Customer Service Center. All such cases will be handled on an individual, case-by-case basis.

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